IT'S ALWAYS PERSONAL(ISBN=9781400067978) 英文原版 chm 下载 lrf pdf 阿里云 azw3 kindle 网盘

　　How often have we heard “It’s nothing against you, it’s not

personal—it’s just business”? But in fact, at work it’s never just

business—it’s always personal. In this groundbreaking look at

what’s really going on from 9 to 5—the crying, yelling, and

bullying, as well as the friendship and laughter borne of creative

collaboration—journalist and former corporate executive Anne

Kreamer shows us how to get rational about our emotions, and

provides the necessary new tools to flourish in an emotionally

charged workplace.

With women now the majority of the workforce and the lines

between office and personal life blurring as never before, the

dynamics of work have shifted profoundly. It’s Always Personal

combines the latest information on the intricacies of the human

brain, candid stories from employees, and the surprising results of

two new national surveys, reported here for the first time, which

reached out to workers from all walks of life about their emotions

on the job.

Both timely and crucial, It’s Always Personal also reveals

? a neurological understanding of the six main emotional

flashpoints: anger, fear, anxiety, empathy, joy, and crying

? an exploration of why we as a society self-defeatingly regard

displays of emotion in the workplace as shameful, and how the

different emotional rules applied to men and women affect our

modern notions of gender equality

? evidence that suppressing emotions can actually have a negative

impact on companies’ bottom lines

? a step-by-step guide for identifying your emotional type:

Spouter, Accepter, Believer, or Solver, with appropriate tactics

for dealing with that style in a complex work environment

? Emotion Management Toolkits that provide the means to cope with

specific emotionally challenging situations

An innovative study of gender, emotion, and power, It’s Always

Personal is an essential companion for everyone—managers and

employees alike—navigating the often confusing and challenging

realities of the contemporary workplace.

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